Title: Housing Navigator
Reporting To: Coordinated Entry Adminstrator
Status: Full-Time, Non-Exempt

Community Health Partnership (CHP) was formed in 1992 by local healthcare leaders to foster a collaborative approach to addressing health care issues. We exist to improve the health of the Pikes Peak region. Our vision is to pioneer a process of collaborative leadership that results in measurable improvements in community health.

The goal of the Pikes Peak Continuum of Care is to end homelessness and foster a system of prevention and intervention in the Pikes Peak region to optimize self-sufficiency among individuals and families experiencing homelessness. The Housing Navigator will work with the Pikes Peak Continuum of Care Team under the Coordinated Entry Administrator to oversee the Landlord Engagement Project.

Essential Duties and Responsibilities
• Oversee the landlord incentive funds in compliance with HUD ESG requirements
• Track and monitor the Landlord Engagement Project
• Research and identify opportunities with private market landlord availability and supportive housing program options
• Coordinate local outreach efforts to expand community housing resources, to include outreach to landlords, apartment associations, and property owners with an emphasis on recruiting additional landlords
• Develop and maintain positive relationships with area landlords in order to facilitate client placement, may include formal and informal landlord education
• Advocate with landlords to support participants seeking housing with rental barriers such as prior evictions, poor credit, and criminal history
• Serve as a housing resource for case managers in the homeless services system; assist local agencies with the housing search process, including (as needed) helping to identify suitable housing options
• Provide post-placement conflict resolution and mediation services for clients and landlords
• Evaluate relevant policies and procedures (i.e. landlord grievance procedure, landlord mitigation, and incentivizing funds)
• Assist Coordinated Entry (CE) with tracking obstacles and barriers to housing
• Attend all CE required training and participate in CE meetings as requested
• Comply with the Homeless Management Information System (HMIS) reporting and data quality standards
• Participate in community meetings, especially those with a landlord and property owner presence
• Work in a team-based environment to contribute to the deliverables of the continuum of care program
• Perform other duties as assigned

Knowledge, Skills and Abilities
• Ability to create and maintain a culture of diversity, inclusivity, equity, collaboration, and teamwork
• Ability to work independently with good judgment and discretion
• Excellent analytical skills, good judgment, and strong operational focus
• Ability to organize, prioritize and disseminate information while working with deadlines
• Excellent problem analysis and resolution skills; balance of attention to detail and overall strategic vision
• Demonstrated proficiency in the Microsoft Office suite
• Proven ability to communicate effectively, both verbally and in writing, with all levels of an organization
• Ability to motivate employees and function effectively within a team; strong customer service skills
• Vigorous drive, enthusiasm, and a sense of humor
• Ability to diagnose problems quickly and have foresight into potential issues
• Ability to respond well to, and lead through, change
Minimum Qualifications
• Bachelor’s degree in related field or relevant experience
• Minimum two years of experience working in property management
• Demonstrate a working knowledge of Housing First and low barrier housing principals
• Working knowledge of housing subsidy programs
• Experience with HUD and ESG Data Standards preferred
• A background check will be required prior to start of employment

We offer a very competitive benefits package, which includes: Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Accident Insurance, Employee Assistance Program, 401k, Paid Time Off, and Flexible Scheduling.

Salary Range
The salary range for the position is $40-45K.

To Apply:
Please submit a cover letter detailing why you are interested in working for CHP and qualified for this position, as well as your resume. Submit the required materials to hr@ppchp.org by March 12, 2021.