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Your Online Reputation!

Your Online Reputation!

What people are saying about you...And why it matters!

Thursday, March 31, 2022
9:00 AM - 11:00 AM (MDT)

Event Details

Online reviews aren’t always what they seem, and they definitely are in places you don’t expect. In this session you will learn:

  • When to engage and how
  • The 10 commandments of online interaction
  • What’s a troll and what can they do
  • Why do people post bad things
  • How to drive the conversation and not be a passenger
  • Great examples of how to respond
  • HORRIBLE examples of what never to do
  • How to create an engagement and response plan

In-Person & Online Attendance Options Available

speaker information

Russ Webb
Executive Director
Bay Area Apartment Association

Russ Webb is the Executive Director for the Bay Area Apartment Association. With a passion for helping people grow, Russ is a dynamic speaker on all things technology and customer service. He has taught for Associations all over the US, spoken at the National Apartment Association APARTMENTALIZE Conference & MORE!


Laura Nelson I 719.264.9195 ex. 4