WEBINAR WEDNESDAY: CAN TWO PEOPLE SEE THINGS DIFFERENTLY AND BOTH BE RIGHT? CONFLICT RESOLUTIONS SKILLS ALL TEAMS SHOULD MASTER
About Jessica Fern:
Jessica Fern is the Director of Training and Development for FPI Management, and national keynote leadership and development speaker for the MultiFamily Housing Industry. Jessica has 11 years of multifamily housing experience and has a passion of innovating change. Jessica has been seen on the NAA stage in 2019, was a keynote speaker for the 2019 Grace Hill Vision Conference, a speaker at the 2019 Zillow Conference, and has multiple full studio shows available on the MultiFamily Leadership Studio's platform who has given Jessica the name the "The Wolf of Leadership".
In this session, learn how to communicate and navigate through conflict resolution to build trust and reliability. We will challenge you to see that two people can see things differently and both be right. We will explore conversations vs. dialogue, active speaking, conflict vs. combat, triggers and how to avoid them, as well as give you tools to move through conflict. By the end of the session, you will be able to see that conflict resolution begins with you and ends with creating understanding.
WHO SHOULD WATCH:
On Site Team Members, Regional Managers, Small Owners, Management Company Executives, Training Directors
~THIS SEMINAR IS WORTH 1 CONTINUING EDUCATION CREDIT~
FOR MORE INFORMATION
firstname.lastname@example.org l 719-264-9195 x 102